giffgaff is a UK-based mobile network that operates on the O2 network, offering flexible, contract-free plans known as “goodybags.” Founded on a community-driven model, giffgaff encourages members to help one another through forums and rewards them for participation.
Since launching in 2009, giffgaff has become a well-known mobile virtual network operator (MVNO) in the UK, thanks to its reputation for transparency, competitive pricing, and a strong customer-first approach. It was these values that led me to switch to them in the early 2010s.
I began producing content for them in 2013. In the early years, I created a range of one-off blog posts and videos, balancing this work alongside my undergraduate studies in Multimedia and Internet Technology. At the same time, I continued to offer my support on the giffgaff community—something I had already been doing for several years before joining the blogging team.
From late 2016, I secured a regular blog post slot with giffgaff, which allowed me to develop my writing skills while sharing content on topics I’m passionate about with a broad audience. Additionally, I was producing video unboxing and reviews for the latest phones that giffgaff would send to me for review, although I wasn't buying these phones and I didn't own them. I appreciated that giffgaff gave me full editorial control and allowed me to talk about out the bad as well as the good to present a fair and balanced review for the viewer.
Working for giffgaff is not only a great addition to my CV, as a well-known mobile network, but it also allowed me to do what I love, producing videos and writing about things I'm interested in. During my time at university, it also allowed me to supplement my income, meaning I didn't have to do as many hours at my main job and could work more flexibly around my studies.
As with all good things, my time at giffgaff came to an end in 2018, to allow me to give my full attention to my Master's degree in Digital Marketing. I will always be thankful for the opportunities they provided me, and I am proud of the blog posts and videos I produced for them.
To me, the most important blog posts I produced are the ones on online security, data breaches and password management because internet security is so important. We have put so much of your lives online these days, and I think it's vital to open peoples eyes to the threats we face online every single day.
Since I wrote for giffgaff, the blog I worked on has been retired for a new one and my posts are no longer available. However, I have re-published some of my best posts here. If you are interested in joining giffgaff, click my banner below to get started.
